Lead captured · Summary sent
0:00
Customer reaches out
Via the callback widget, AI chat, or your business number.
AI Chat for
your website.
AI Voice Agent.
Always on.
Click to call.
Instantly.
Answers visitor questions 24/7 using your knowledge base. Captures leads and hands off to your team.
Picks up calls when your team can't. Has a natural conversation and logs every lead automatically.
Visitor leaves a number, Tracall calls your team, then connects them both. No app, no waiting.
We'll call you once. No spam, no sales call.
24/7
AI chat answers on your website
7/7
AI voice agent picks up for you
1.5s
From click to callback connection
From click to conversation
How it works
0:000:01
Your team gets called
You hear a short message, then get connected to the visitor.
No answer
AI takes over
The AI handles it using your knowledge base and logs a lead.
Your team always comes first
AI only steps in when your team is unavailable. You stay in control.
Three products
One knowledge base.
Three ways to connect.
Add your business info once. Tracall uses it across callback, chat and voice.
01
AI chat
Answer questions on your website 24/7
An AI chatbot answers visitor questions using your knowledge base. Captures leads and hands off to your team when needed.
02
AI voice agent
AI picks up when your team can't
When your team is unavailable or it's after hours, the AI agent answers inbound calls and logs every lead.
03
Callback widget
Connect visitors to your team in seconds
A button on your website. Visitor leaves a number, Tracall calls your team, then connects them both.
What's included
Everything works from day one
No add-ons, no setup calls. Every plan includes all of this.
AI chat
24/7 chatbot on your website powered by your knowledge base
AI voice agent
Answers inbound calls when your team is unavailable
Callback widget
Appears at the right moment and calls back in seconds
Knowledge base
Add your services, FAQs and pricing. AI uses them across every channel
Recordings & transcripts
Every AI conversation is recorded and transcribed
Every lead tracked
Source, conversation, summary and next step in one place
Quick and easy
Works on any website
Add one line of code to your site, or use Google Tag Manager. No plugin required.
- 1Copy the line
- 2Paste before </body>
- 3You're live
index.html
41
<footer class="site-footer">…</footer>42
<script src="/js/main.js"></script>43
<script async src="https://cdn.tracall.ie/tracall-widget.fa1f2179b073.js" data-key="YOUR_KEY"></script>44
</body>45
</html>Tracall is live on your site
Works onWordPressShopifyWixGoogle Tag ManagerAny website
Pricing
Simple pricing
A monthly plan with minutes included. No setup fees, no minimum term. Prices exclude VAT.
Starter
AI voice agent + callback widget
€49/month
100call minutes
60AI minutes (voice & chat)
- AI voice agent on 1 number
- Callback widget
- 1 person receiving calls
- Recordings & transcripts
Growth
RecommendedAdd AI chat to the mix
€99/month
300call minutes
200AI minutes (voice & chat)
- Everything in Starter
- AI chat widget
- Up to 3 people receiving calls
- Conversation summaries
Pro
Full platform, bigger team
€179/month
1,000call minutes
500AI minutes (voice & chat)
- Everything in Growth
- Up to 10 people receiving calls
- 3 business numbers
- Remove Tracall branding
3 days free. Card required, nothing charged during trial.No setup fees
No minimum term
Cancel anytime
Over your minutes: €0.12/call minute, €0.30/AI minute.
FAQ
Answers to common questions
What are the three products?
A callback widget that connects website visitors to your team, an AI chatbot that answers questions on your website 24/7, and an AI voice agent that picks up inbound calls when your team is unavailable.
Does the AI make things up?
No. The AI only uses the information you provide. It never guesses or invents answers. If it doesn't know something, it tells the visitor and takes a request for your team to follow up.
Who talks to the visitor first?
Your team. Tracall always tries your team first. The AI only steps in when nobody can answer.
What happens if I'm in a meeting?
The AI handles the conversation, captures the request, and logs a lead in your account with a full summary.
Does the caller know it's AI?
Yes. The AI always identifies itself. We never pretend it's a person.
Which languages does it speak?
English, German, French, Spanish, Italian, Dutch and Polish.
How does the AI learn about my business?
You add your services, FAQs, pricing and key info to the knowledge base in your account. The AI uses this across chat, voice and callbacks.
How long does setup take?
A few minutes. Sign up, add your business knowledge, paste one line of code on your site.